![]() Another option is to create a group for your shared mailbox. ![]() To learn more, see Add a shared mailbox to Outlook mobile. Use with Outlook: In addition to using Outlook on the web from your browser to access shared mailboxes, you can also use the Outlook for iOS app or the Outlook for Android app. To learn more, see Create a Microsoft 365 group in the admin center. If you want to do this, consider creating a group for Outlook instead. ![]() Only people inside your organization can use a shared mailbox.Įxternal users: You can't give people outside your business (such as people with a Gmail account) access to your shared mailbox. User permissions: You need to give users permissions (membership) to use the shared mailbox.
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